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Go to the shopPrivacy Policy
Privacy Policy
Privacy Policy
ElayaLuxe ("we", "us") operates elayaluxe.com. This policy explains what personal information we collect and how we use it.
What we collect
When you submit a pricing request, custom design request, or contact form, we collect the information you provide: name, email address, phone number, preferred contact times, and the content of your message. When you subscribe to our newsletter we collect your email address. Like most websites, our platform (Shopify) also collects standard technical data such as IP address, browser type and pages visited, via cookies.
How we use it
We use your information solely to respond to your enquiries, provide quotes, fulfil custom orders, and — where you have opted in — send our newsletter. We do not sell or rent your personal information to third parties. Information is processed through Shopify, whose privacy practices are described at shopify.com/legal/privacy.
Retention and your rights
We retain enquiry information for as long as needed to serve you. You may request access to, correction of, or deletion of your personal information at any time by emailing info@elayaluxe.com. Canadian residents have rights under PIPEDA; British Columbia residents under PIPA (BC).
Contact
Questions about this policy: info@elayaluxe.com · 778-997-0587 · Surrey, BC, Canada.
