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Go to the shopCustom Request
Custom Request
From a Sketch to Your Signature Piece
Some jewellery can't be bought off a shelf — it has to be made for you. ElayaLuxe's custom design service turns your idea, reference photo or rough sketch into a finished piece of fine jewellery: custom pendants, chains, rings, bracelets, earrings and watch customization, in 10K to 18K gold or platinum, set with natural diamonds, lab-grown diamonds or moissanite.
How It Works
1. Share your vision. Submit the form below with a description of what you want made. The more detail, the better — but a rough idea is enough to start.
2. Design & approve. A specialist contacts you within 24 hours to discuss materials, budget and timeline. We prepare a design for your approval before anything is made — nothing proceeds without your sign-off.
3. We craft & deliver. Your piece is crafted, quality-checked, and delivered fully insured. You will receive updates at every stage.
Common Questions
How long does a custom piece take? Most pieces are completed within 3–6 weeks depending on complexity; rush timelines can sometimes be accommodated — ask us.
Is there a deposit? Yes — custom work begins with a deposit once you approve the design and quote. The specialist will explain terms before you commit to anything.
What if I don't know what metal or stone I want? That's normal. Tell us the look and budget you have in mind and we will lay out options, using our Diamond Education guide to keep everything in plain language.
