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Go to the shopAbout Us
About Us
The ElayaLuxe Standard
ElayaLuxe began in 2020 with a simple conviction: acquiring a serious watch or a meaningful piece of jewellery should feel as exceptional as the piece itself. From our base in Surrey, British Columbia, we have grown into a trusted destination for luxury timepieces — from accessible icons to pieces valued in the millions — and custom-crafted fine jewellery in gold, natural and lab-grown diamonds.
Watches, Sourced Properly
We specialize in the brands collectors actually want: Rolex above all, alongside Patek Philippe, Audemars Piguet, Cartier, Omega, Richard Mille and Vacheron Constantin. Every watch we offer is certified authentic and inspected by our specialists before it is listed. If the piece you want isn't in our collection, our international sourcing network usually means it can be.
Jewellery, Made Personal
Our jewellery atelier crafts and curates gold chains, bracelets, rings, pendants and earrings for men and women — and builds one-of-one custom pieces from a sketch or reference photo. Lab-grown or natural, subtle or statement: the piece is built around you.
Why Clients Choose Us
Certified authenticity on every piece, without exception. Quality guaranteed — we stand behind everything we sell. Free, fully insured shipping across Canada. 24/7 friendly support from real specialists, not scripts. And a private, no-pressure approach: we list no prices online because every conversation deserves personal attention. Request pricing on any piece, and experience the difference.
Frequently Asked Questions
Why don't you show prices online?
Luxury watch prices move with the market daily. Rather than posting numbers that go stale, we quote each piece at the live market rate when you enquire — so you always get a current, honest price. Use the Price on Request button on any piece or call 778-997-0587; a specialist responds within 24 hours.
Are your watches authentic?
Yes — every watch and jewellery piece is inspected and authenticated by our specialists before it is listed, and we guarantee authenticity on everything we sell, without exception.
Do you ship across Canada?
Yes. We offer complimentary, fully insured shipping across Canada, with signature required on delivery and tracking provided. International delivery is available and quoted case by case.
Can you source a watch you don't have listed?
Very often, yes. Tell us the reference, dial and condition you want, and our international sourcing network goes to work. There is no charge to ask.
How does custom jewellery work?
Share your idea through our Custom Request form. A specialist contacts you within 24 hours; we prepare a design for your approval before anything is made, and most pieces complete in 3–6 weeks.
Do you buy or trade watches?
We are happy to discuss purchases and trades on quality pieces — contact us with the brand, reference, condition and photos, and a specialist will respond with next steps.
Lab-grown or natural diamonds — which should I choose?
Both are real diamonds; they differ mainly in price and long-term value retention. Our Diamond Education guide explains it plainly, and we stock and set both, fully disclosed.
ElayaLuxe · Surrey, BC · 778-997-0587 · Mon–Fri 10–6, Sat 11–4
